Posts Tagged ‘Customer Reviews’

Customer Reviews: AC Installation and Repairs

Friday, April 15th, 2016

Picture this: It’s the first day of summer. You switch on your air conditioner and discover that something’s gone wrong. Whether your unit has a malfunction or is just too old, you’re going to need a professional to fix the problem quickly and efficiently.

At Leslie Heating and Cooling, we know that HVAC problems can arise when you least expect them, which is why we offer only the best installation and repair services. See what our customers are saying about their experience with us:

HVAC Customer Reviews Naperville
“Jesse was informative and very. Each time he came to my house he came at the exact time he said he would arrive and even a courtesy call that he was on the way. He explained everything very well and I felt very comfortable with this knowledge and professionalism.” -Amy G.

“After an A/C failure, I contacted Leslie Heating and Cooling as suggested by a friend. Mike C. was prompt, professional, knowledgeable and had the unit up and running again in no time. In all the years of dealing with service people from industries across the board, this man, hands down, was the kindest person I’ve ever had the pleasure of dealing with. Thank you Mike C.!” -Megan P.

“My husband and I have used Leslie Heating & Cooling in the past. They are always very reliable in providing excellent customer service. Their technicians are professional, friendly, and informative. Jesse R., our technician today, arrived on time as scheduled and made sure our service call was properly addressed. He inspected our unit and took the time to thoroughly explain his findings as well as concerns not only to me in person, but also to my husband on the phone. Again, a big thank you to Leslie Heating & Cooling and, of course, to our service technician, Jesse R.” -Victoria M.

“I recently moved to Lisle and found the website for Leslie Heating and Cooling when I needed some AC service. Reviews were great, and for good reason! Appointment was set quickly and Jesse R showed up right on time after a courtesy phone call to let me know they were headed my way. Jesse did a thorough system inspection, explained his recommendations for service, explained my options for service agreements, and made this the easiest project of the day. He had the repair parts with him and I was up and running in an hour. Could not be happier and will definitely be a repeat customer. Thanks!!” -Vincent G.

To read more first-hand experiences, click here.

Leslie Heating and Cooling is a family-owned and operated business based in Woodridge, Illinois and are here for all of your HVAC emergency needs. To learn more, give us a call at 630.621.9419 or visit our website.

#TestimonialTuesday | Need a HVAC Pro?

Tuesday, November 17th, 2015

It’s tough to go through a cold winter and not experience at least one heating problem in the home. If you’re a homeowner, then you know how important it is to have a local HVAC professional you can count on day and night! Whether you have a handyman in the house or not, having a heating and cooling company you can turn to is essential.

At Leslie Heating & Cooling, we are dedicated to providing the utmost HVAC care to all of our customers in Naperville and the surrounding areas. Why choose us for your home heating needs? Our recent customer reviews speak for themselves!

feedback

“I must say that I am very impressed with how responsive you have been most recently and then of course, Jim and Jennifer through the past year/year and a half. I’m so glad I stumbled upon the name, Leslie Heating. Jim has been a lifesaver when it came to helping us solve our heat issues in the past.”

- Jennifer C.

“Each time my heat goes on, I once again think of Clint taking the time to listen to his neighbor, Kevin, who told him of my story. If it were not for Clint taking an interest in my situation, I would still be in trouble. You were so kind in getting me scheduled so quickly! And then looking into the coverage of warranty, etc… I just don’t know what I would have done without all the effort you all put into my situation, which was unusual, I grant you!”

- Midge R.

It was the middle of the night I had to call Leslie because our heater stopped working. I got through right away and the technician came out within the hour. I didn’t know what to expect being it was 2AM and I never had to call a service company after hours. I must say, I’m impressed! Bravo Leslie Heating. The technician came out to my house, professional, polite, and eager to help me with my problem. He did a great job figuring out what was wrong with my heater and got my approval before doing any work.

Best yet, he offered me a service agreement to get my heater and AC inspected twice a year and since I was now a member, there were no extra charges for my middle of the night call! That’s right, same price as 2 in the afternoon. Thanks Leslie Heating and Cooling for following through with your promises.

- Brock R.
    
To read more customer reviews, please click here.

For any and all of your home heating problems, we’ve got your solutions! Our experts are fully trained and licensed, ready to help you with your next heating repair or installation. We are available for emergency repairs, 24 hours a day, 7 days a week. For more information, give us a call at (630) 621-9419 or visit our website.